Privacy policy (information on data protection about our data processing in accordance with Articles Art. 13, 14, and 21 of the General Data Protection Regulation).
We appreciate your visit to our website or our social media presence and your interest in our company. The protection of your personal data is important to us. In accordance with Articles 12, 13, and 21 of the General Data Protection Regulation (DSGVO), we inform you below about the handling of your personal data when using our websites https://www.atlascopco.com/de-de/itba, https://www.atlascopco.com/de-de/shop-online and https://shoponline.atlascopco.com (hereinafter: "website") and our social media presence (hereinafter: "presence").
Personal data is individual information about the personal or factual circumstances of a specific or identifiable natural person. This includes information such as the name, address, telephone number, and date of birth.
1. Responsible person
A. Atlas Copco Tools Central Europe GmbH
- Industrial tools and assembly solutions, material processing tools, engineering, and comprehensive services -.
Langemarckstraße 35
45141 Essen
Telefon: +49 201 2177 0
E-Mail: [email protected]
B. Atlas Copco IAS GmbH
- Product lines SCA, Henrob, and K-Flow
Gewerbestr. 52
75015 Bretten
Also applies to the sites Oststraße 72, 32051 Herford and Bürgermeister-Graf-Ring 21, 82538 Geretsried
Telefon: +49 (0) 7252 5560 0
E-Mail: [email protected]
2. Data protection officer
Silvia C. Bauer
- Data protection officer -
c/o Atlas Copco Tools Central Europe GmbH
Langemarckstr. 35
45141 Essen
Phone: 0201 - 21 77 0
E-mail: [email protected]m
3. Purposes and legal bases of data processing when using the website
3.1 Informational use of the website
You can visit our website without providing any personal information. If you only use our website for informational purposes, i.e. do not register, place an order or otherwise provide us with information about yourself, we do not process any personal data, with the exception of the data that your browser transmits to enable you to visit the website and information that is transmitted to us in the context of cookies used.
3.1.1 Technical provision of the website
For the purpose of the technical provision of the website, our system (i.e. the web server) automatically collects information from your browser each time the website is called up.
The temporary storage of your IP address by our system is necessary to enable delivery of the website to your computer. For this purpose, the IP address of the user must necessarily be stored for the duration of the session.
The IP address is stored in the log files to ensure the functionality of our website. In addition, we use this data to optimize the website and to ensure the security of our information technology systems (e.g. attack detection). In addition, the data is evaluated for marketing purposes in connection with the tools mentioned under 3.1.2 Analysis and tracking.
The following information is collected:
Furthermore, we use cookies to make our website available to you for use. Cookies are text files that are stored on your computer system in the Internet browser or by the Internet browser when you call up a website. A cookie contains a characteristic string of characters that makes it possible to uniquely identify the browser when the website is called up again. We use these cookies, among other things, to provide you with our website and its technical functions. Some functions of our website cannot be offered without the use of cookies. The following information is stored in the cookies and transmitted to us:
Further information on handling cookies can be found in the help pages of the browser used and, for example, on the website of http://www.allaboutcookies.org/ge/.
We process your personal data for the technical provision of our website on the basis of the following legal basis:
3.1.2 Analysis and tracking
For the purpose of analyzing and tracking the use of our website, we or the service providers working for us use cookies that enable an evaluation of your surfing behavior. This allows us to improve the quality of our website and its content. We learn how the website is used and can thus constantly optimize our offer.
Web analysis is the collection, compilation and evaluation of data about the behavior of visitors to websites. Among other things, a web analysis service collects data on the website from which a data subject has accessed a website (so-called referrers), which subpages of the website have been accessed, or how often and for how long a subpage has been viewed. Web analysis is regularly used to optimize a website and for cost-benefit analysis of Internet advertising. It is also possible that the information obtained in the course of the analysis and tracking of our website is merged with your other data collected in the course of using the website. If you register on the website in order to order a newsletter or documents, for example, we can use the software from Marketo and Hubspot to link data regarding your website activities with your personal details (including name/email address) on the basis of consent given, thus recording personal data and informing you individually and in a targeted manner about the topics you prefer, among other things.
We process your personal data on the basis of the following legal basis:
3.1.2.1 Google Analytics
On our website, we use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to analyze how you use the website. The information collected by the cookie about the use of our website is usually transferred to a Google server in the USA and stored there.
On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
Revocation of your consent
We use Google Analytics exclusively with your consent. You can revoke consent you have given once by
For more information on the terms of use and data protection of Google Analytics, please visit http://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/.
3.1.2.2 Google Adwords Remarketing
We use Google Adwords Remarketing to advertise this website in Google search results and on third-party websites. For this purpose, the so-called remarketing cookie is set by Google when you visit our website or the Google Analytics cookie is used additionally. In this case, both cookies automatically enable interest-based advertising by means of a pseudonymous CookieID and on the basis of the pages you visit.
The use of these tools serves to protect our legitimate interests in an optimal marketing of our website, which are overriding in the context of a balancing of interests pursuant to Art. 6 para. p1. 1 lit. f DSGVO. After the end of the purpose and the end of the use of Google services by us, the data collected in this context will be deleted.
Any further data processing will only take place if you have consented to Google linking your web and app browsing history to your Google account and using information from your Google account to personalize ads you see on the web. In this case, if they are logged into Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, Google temporarily links your personal data with Google Analytics data to form target groups.
Revocation of your consent
We use Google Adwords Remarketing exclusively with your consent. You can revoke consent once given by:
You can find more information on the terms of use and data protection of Google Adwords Remarketing at https://www.google.de/intl/de/policies/.
3.1.2.3 Google Ads DoubleClick
On our website, we also use Google Ads DoubleClick to register and report your actions on the website after viewing or clicking on one of the advertisements of a provider, with the purpose of measuring the effectiveness of an advertisement and displaying targeted advertising to you. For this purpose, the so-called DoubleClick cookie is set by Google when you visit our website. This cookie automatically enables interest-based advertising by means of a pseudonymous CookieID and based on the pages you visit.
Any further data processing will only take place if you have consented to Google linking your web and app browsing history to your Google account and using information from your Google account to personalize ads you see on the web. In this case, if they are logged into Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, Google temporarily links your personal data with Google Analytics data to form target groups.
Revocation of your consent
We use Google Ads DoubleClick exclusively with your consent. You can revoke consent once given by:
For more information on the terms of use and data protection of Google Ads DoubleClick, please visit https://www.google.de/intl/de/policies/.
3.1.2.4 Google Tag Manager
On our website we use the Google Tag Manager, from Google Inc. Google Tag Manager is a solution that allows marketers to manage website tags through one interface. The Google Tag Manager service itself (which implements the tags), is a cookie-less domain and does not collect any personal data. The Google Tag Manager service provides for the triggering of other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it remains in place for all tracking tags implemented with Google Tag Manager.
3.1.2.5 IPinfo
In order to provide you with location- or country-specific content, we use the service ipinfo.io to determine your two-digit country code. To do this, we call the ipinfo.io service directly from your browser using JavaScript. The service uses your IP address for this purpose and returns a number of pieces of information, such as the country code just mentioned or also your Internet provider. However, we do not know your IP address and only store the two-digit country code locally in a cookie at your end (e.g. DE for Germany).
3.1.2.6 Adobe Analytics
We have integrated the Adobe Analytics component on this website. Adobe Analytics is a web analytics service. The operating company of the Adobe Analytics component is Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland (herein: "Adobe").
Adobe uses the data and information collected on our behalf, among other things, to evaluate the use of our website, to compile online reports for us showing the activities on our websites, and to provide other services related to the use of our website.
Adobe Analytics sets a cookie on your computer. Setting the cookie enables an analysis of the use of our website. Each time you access one of the individual pages of this website, the Adobe Analytics component automatically triggers the Internet browser on your computer to transmit data to Adobe for the purpose of online analysis. As part of this technical process, Adobe receives knowledge of personal data on our behalf, such as your IP address, which is used, among other things, to track the origin of visitors and clicks.
The cookie stores personal information, such as the time of access, the location from which access originated, and the frequency of your visits to our website. Each time you visit our website, this personal data, including the IP address of the Internet connection you are using, is transmitted to Adobe. Adobe may share this personal data collected through the technical process with third parties.
Revocation of your consent
We use Adobe Analytics only with your consent. You can revoke consent once you have given it by:
Insofar as you prevent the use of Adobe Analytics as described, this has no influence on the usability of our website. Further information and the applicable Adobe privacy policy can be found at https://www.adobe.com/de/privacy/policy.html.
3.1.2.7 Marketo
On our website, we use Marketo for our marketing activities, a web analytics service provided by Marketo Inc. (901 Mariners Island Blvd, Suite 500, San Mateo, CA 94404, USA). Marketo uses cookies to analyze your use of our website. The information collected by means of the cookie about your use of our website is generally transmitted to a Marketo server and stored there.
If individual pages of our website are called up, the following data is stored:
Marketo processes this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity and providing us with other services relating to website activity, marketing and internet usage. If you register on the website, your website activities may be linked to the data you provided during registration in order to provide you with targeted information, for example.
The IP address transmitted by your browser as part of Marketo is not merged with other data from Marketo.
Revocation of your consent
We use Marketo exclusively with your consent. Once you have given your consent, you can revoke it by
For more information on the terms of use and data protection of Marketo, please visit https://documents.marketo.com/de/legal/datenschutz.
3.1.2.8 Hubspot
On this website, we also use HubSpot for our marketing activities, a service of HubSpot Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141 USA with, among others, a branch office in Ireland (contact: HubSpot, Ground Floor, Two Dockland Central Guild Street, Dublin 1, Ireland, phone: +353 1 5187500). HubSpot uses cookies to analyze your use of our website. The information collected by means of the cookie about your use of our website is usually transmitted to a server of HubSpot and stored there. For more information about HubSpot, please visit: https://legal.hubspot.com/legal-stuff.
Hubspot collects, among other things, your IP address, geographic location, browser type, length of visit, and pages viewed.
Hubspot processes this data on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity and providing us with other services relating to website activity, marketing and internet usage. If you register on the website, your website activities may be linked to the data you provided during registration in order to provide you with targeted information, for example.
Revocation of your consent
We only use Hubspot with your consent. Once you have given your consent, you can revoke it by
For more information about how Hubspot works, see the Hubspot Inc. privacy policy, available at: http://legal.hubspot.com/de/privacy-policy.
3.1.2.9 Live Chat Drift
On our website, we use Drift, a live chat software provided by Drift, Inc, 3 Copley Place, Suite 7000, Boston, MA 02116, USA (hereinafter "Drift"). Drift uses, among other things, "cookies", text files that are stored on your computer and that enable a personal conversation in the form of a real-time chat on the website between you and our customer service.
The information generated by the cookie about the use of this website and, among other things, your IP address are transmitted to Drift and stored there. The text messages in the live chat and thus also any personal data you may have entered yourself are also transmitted to Drift and stored on Drift servers in the USA. Drift is certified under the EU-US Privacy Shield, so that the legal requirements for the adequacy of the level of data protection pursuant to Art. 45 DS-GVO are met.
Revocation of your consent
We only use Drift with your consent. You can revoke consent once you have given it by
For more information about how Drift works, please see the Drift Inc. privacy policy, available at: https://www.drift.com/privacy-policy/.
3.1.3 Social links
The website includes a link to the services Facebook, Twitter, LinkedIn, YouTube and Instagram. After clicking on the link, you will be redirected to our Facebook or Instagram page, for example, i.e. only then will user information be transferred to the respective page. For information on how your data is handled when using the social media sites, please refer to the data protection information:
3.2 Active use of the website
In addition to the purely informational use of our website, you can also actively use our website to order one of our products, download information, register for a newsletter or an event or to contact us. In addition to the processing of your personal data described above for a purely informational use, we then also process further personal data from you that we need, for example, to process your order.
3.2.1 User requests
In order to process and respond to your inquiries to us, e.g. via the contact form or to our e-mail address, we process the personal data you provide in this context. In any case, this includes your name and e-mail address in order to send you a reply as well as the other information you send us as part of your communication.
We process your personal data to respond to user inquiries on the basis of the following legal grounds:
3.2.2 Registration and user account
You can register on our website to place an order in our online store or to manage your orders, billing and delivery address. To do this, you must enter personal data in an input mask and transmit it to us.
The registration and login serve the purpose of providing an online store function with an order form.
It is mandatory that you provide your e-mail address and a password of your choice. In addition, you must provide the following data:
The following data is also stored at the time of login:
You can also register with us to order materials, documents or our newsletter. In any case, your e-mail address and, if applicable, your name and contact details are required for this. Furthermore, you can provide us with voluntary information, such as your telephone number, so that we can contact you.
We use the so-called double opt-in procedure for registration in the context of ordering newsletters, materials, etc., i.e. your registration is only completed once you have confirmed your registration by clicking on the link contained in a confirmation e-mail sent to you for this purpose.
We process your data for the above purposes on the basis of the following legal grounds:
3.2.3 Online store and ordering process
Within the online store we enable you to place an order from our assortment. You can put items from our assortment into the shopping cart in the online store. In the shopping cart, all items and their quantity are stored. To simplify your order, we also save an order that has not yet been completed for you, so that you can complete it on your next visit.
The order process serves the purpose of concluding a contract with us. The data processing in the order form thus serves for the conclusion, execution or termination of your contract.
The following data is collected as part of the ordering process:
They can voluntarily provide the following data:
We process your data for the above purpose on the following legal basis:
3.2.4 Payment
We use payment service providers to process your order.
3.2.1.4 Adyen
If you choose the payment method of the online payment service Adyen, the payment will be processed by the payment service provider Adyen B.V., Simon Carmiggeltstraat 6-50, 5th floor, 1011 DJ Amsterdam, The Netherlands (Adyen). We pass on to Ayden the information provided during the order process (name, address, IBAN, BIC, invoice amount, currency and transaction number). This disclosure has the sole purpose of payment processing with the online payment service Adyen and takes place only insofar as it is necessary for this purpose.
You can find out about Ayden's privacy policy at https://www.adyen.com/de_DE/richtlinien-und-haftungsausschluss/privacy-policy.
The legal basis for the data processing is Art. 6 (1) lit. b DSGVO, as the processing of the data is necessary for the payment with Adyen and thus for the execution of the contract.
3.2.4.2 Paypal
Furthermore, there is the possibility to handle the payment process with the online payment service PayPal. PayPal makes it possible to make online payments to third parties. The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg. If you choose PayPal as a payment method, your data required for the payment process is automatically transmitted to PayPal. This regularly involved name, address, company, e-mail address, telephone and mobile number and IP address.
The data transmitted to PayPal may be transmitted by PayPal to credit agencies. This transmission is for the purpose of checking identity and creditworthiness. PayPal may also pass on your data to third parties insofar as this is necessary for the fulfillment of contractual obligations or the data is to be processed on behalf of PayPal.
You can view PayPal's privacy policy here: https://www.paypal.com/de/webapps/mpp/ua/privacy-full/.
The legal basis for the data processing is Art. 6 (1) lit. b DSGVO, as the processing of the data is necessary for the payment with PayPal and thus for the execution of the contract.
3.2.5 Youtube
We integrate videos of the YouTube service of the provider Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To make the videos available, technically necessary data is processed by Google for this purpose. Google LLC. is responsible for this processing. For more information on how Google handles your personal data, please visit: https://policies.google.com/privacy?hl=de.
The integration of YouTube is necessary for the needs-based design of our website. This is also our legitimate interest in data processing according to Art. 6 para. 1 lit. f DSGVO.
3.2.6 Google Maps
We integrate maps of the service Google Maps of the provider Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. In order to provide the map material, technically necessary data is processed by Google for this purpose. Google LLC. is responsible for this processing. For more information on how Google handles your personal data, please visit: https://policies.google.com/privacy?hl=de.
The integration of Google Maps is necessary for the needs-based design of our website. This is also our legitimate interest in data processing according to Art. 6 para. 1 lit. f DSGVO.
3.2.7 Compliance with legal requirements
We also process your personal data in order to fulfill other legal obligations. These may affect us, among other things, in connection with the processing of the order or business communication. These include, in particular, retention periods under commercial, trade or tax law.
In doing so, we process your personal data on the following legal basis:
3.2.8 Law enforcement
We also process your personal data in order to be able to assert our rights and enforce our legal claims. We also process your personal data in order to be able to defend ourselves against legal claims. Finally, we process your personal data to the extent necessary to prevent or prosecute criminal offences.
We process your personal data for this purpose on the basis of the following legal basis:
3.2.9 Promotional purposes, such as newsletters, document downloads
With your consent, we use your data for promotional purposes, such as the transmission of our newsletter or customer magazine, the transmission of information via e.g. download links, EBooks or whitepapers, promotional surveys, the transmission of product information, your invitation to events of interest to you, follow-ups, status messages or we use your data for market research purposes. We collect mandatory information such as your e-mail address, but also information that you provide to us voluntarily. We use the voluntary information to permanently improve our customer relationship.
If you have provided us with your e-mail address in connection with the purchase of goods or services, we may subsequently use it to send you a newsletter. In such a case, only direct advertising for our own similar goods or services will be sent via the newsletter.
We process your data for sending newsletters, surveys, etc. and personalizing the approach on the following legal bases:
Right of objection in case of use in the context of a contract conclusion
If we receive your e-mail address in connection with the conclusion of the contract and the provision of our products and you have not objected to this, we reserve the right to regularly send you offers for similar products from our range by e-mail. You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the newsletter e-mail, without incurring any costs other than the transmission costs according to the basic rates.
Analysis of the response to the marketing communication
When we send you marketing information, we also analyze when and how you open it. Our service provider Hubspot (Hubspot Inc., USA with its office in Ireland (contact: HubSpot, Ground Floor, Two Dockland Central Guild Street, Dublin 1, Ireland). As a rule, the following data is stored from you:
The evaluation and analysis of this data helps us not to send you advertising indiscriminately. Rather, we send you advertising, such as newsletters or product recommendations, that correspond to your areas of interest. In this respect, for example, we also compare which of our advertising e-mails you open in order to avoid sending unnecessary e-mails to you. In addition, we would like to provide you with information that is suitable for you. By tracking opening and click-through rates, we can better identify which content is of interest to you.
We process the data for the analysis of the response to our newsletter on the following legal basis:
3.2.10 Download our app
For some of our products, we offer you the possibility to use apps, ebooks, whitspapers, catalogs, checklists, tutorials, etc. (together media), which you can download. Provided you provide us with your contact information, we will send you a registration link to your email address that you can use to download these media. We use your data to administer the media, to contact you by email as part of providing the services offered through the media, and to contact you for promotional purposes, if applicable. This includes, for example, status updates on your request, feedback and surveys, supplemental information, or information we deem supplemental or relevant to you based on your request.
We process your data for the use of our media and communication with you on the following legal bases:
To present our company and communicate directly with you, we use social media platforms of providers such as LinkedIn, Facebook and Co. ("providers"), through which we maintain our presence (e.g. as part of company and employee profiles) and process your data.
4.1 Joint responsibility
If data is collected on our website that both the provider and we process and use for common purposes (e.g., in the context of analysis or advertising), there is a joint responsibility of the operator and us. Often, this function cannot be deactivated by us. You can therefore contact both the respective provider and us with your request. We currently use the following providers:
Below you will find the links to the privacy statements and information of the respective providers:
4.2 Data protection officers of the providers
In addition to our data protection officer (section 2 of this privacy policy), you can also contact the following data protection officers of the respective providers:
4.3 Purposes and legal bases of data processing
4.3.1 Informational use of our presence
You can visit our website without providing any personal information. If you only use our website for information purposes, i.e. if you do not register or otherwise provide us with personal information, we do not process any personal data, with the exception of the data that the operator collects and transmits to us as part of the cookies it uses.
4.3.1.1 Analysis and trackings
For the purpose of analyzing and tracking the use of its social media platform as well as our presence, the provider uses cookies that enable an evaluation of your surfing behavior. This enables us to improve the quality of the platform and website and their content. We learn how the platform and the appearance are used and can thus continuously optimize our offer.
However, we have no influence on the collected data and data processing operations, nor are we aware of the full extent of the data collection, the exact purposes of the processing or the storage periods. We also have no information on the deletion of the collected data by the operator of the platform.
Web analysis is the collection, compilation and evaluation of data about the behavior of visitors to websites. Among other things, a web analysis service collects data on the website from which a data subject has accessed a website (so-called referrers), which subpages of the website have been accessed, or how often and for how long a subpage has been viewed. Web analysis is regularly used to optimize a website and for cost-benefit analysis of Internet advertising. In the process, it may also happen that the information obtained in the course of the analysis and tracking of our presence is merged with your other data collected in the course of the use of the presence and the platform. If you register on the platform, the operator could link data regarding your platform activities with your personal details (including name/email address) on the basis of a given consent, thus recording personal data and informing you individually and in a targeted manner about, among other things, the topics you prefer.
With regard to statistics provided to us by the operator of the platform, we can only influence these to a limited extent and cannot switch them off. However, we make sure that no additional optional statistics are made available to us.
We process your personal data on the basis of the following legal basis:
4.3.2 Active use of the appearance
In addition to the purely informative use of our website, you can also actively use our website to contact us. In addition to the processing of your personal data described above for purely informational use, we will then also process further personal data from you that we require, for example, to process your inquiry. This also applies in the event that we actively use the website, e.g. for initiating contact or initiating business contacts with you.
4.3.2.1 Share and publish interacting with posts, reviews, photos, etc.
You can comment, share or otherwise interact (like, recommend, review, etc.) with posts, photos, videos, etc. created by us on the provider's platform and on our appearance. Where applicable, we will share your content on our appearance if this is a feature of the operator's platform and communicate with you through the platform. Public messages etc. may be published by the operator, but will not be used or processed by us for any other purpose at any time.
In the case of reviews, we take the liberty, if necessary, to publish a statement (e.g. to clarify a problem, goodwill actions, etc.) in response to your message and to invite you to contact us further. In doing so, processing of the personal data voluntarily published by you in the review may take place.
Apart from that, we only reserve the right to delete content if this should be necessary.
We process your personal data on the basis of the following legal basis:
4.3.2.2 User requests
In order to process your inquiries to us, e.g. via contact forms, a chat or our e-mail address, to answer them specifically and to provide you with the requested information, we process the personal data you provide in this context. This includes your contact details in order to send you an answer or to make any necessary queries, as well as the other information you provide us with in this context.
If you send us a request via the platform, we may also refer you to other secure communication channels that guarantee confidentiality, depending on the required response. You always have the possibility to send us confidential inquiries to our address mentioned in the imprint or in this privacy policy. The contact on our part can be made electronically, by telephone or by mail, depending on the subject of the request and the necessity.
We process your personal data to respond to user inquiries, request materials, etc. based on the following legal grounds:
4.3.2.3 Active use of social media by Atlas Copco
We also actively use our presences on business-oriented platforms such as LinkedIn as well as associated tools such as the LinkedIn Sales Navigator to approach, communicate or initiate business contacts, etc. with you.
For this purpose, we process the data provided to us by the respective platform. This may include, in particular, your name, your employer, your position with your employer, your education as well as other contacts on the respective platform. Depending on the type of contact with you, further data, such as the specific business relationships or the content of the communication with you, may be processed by us. In addition, it is possible that in this case we will transfer your data to our CRM system and merge or link it with data already held by you there.
We currently use the following providers or tools:
We process your personal data to address, communicate or initiate business contacts with you (including via our CRM) on the basis of the following legal grounds:
For more information on data processing in our CRM system, please see our privacy policy for customers and contacts.
4.3.2.4 Compliance with legal requirements
We also process your personal data in order to fulfill other legal obligations. These may affect us in connection with the processing of orders, bookings or business communication, among other things. These include, in particular, retention periods under commercial, trade or tax law.
In doing so, we process your personal data on the following legal basis:
4.3.2.5 Law enforcement
We also process your personal data in order to be able to assert our rights and enforce our legal claims. We also process your personal data in order to be able to defend ourselves against legal claims. Finally, we process your personal data to the extent necessary to prevent or prosecute criminal offences.
We process your personal data for this purpose on the basis of the following legal basis:
Some sections of our website contain links to third-party websites. These websites are subject to their own privacy policies. We are not responsible for their operation, including their data handling practices. If you send information to or through such third-party sites, you should review the privacy statements of those sites before sending them any information that can be identified to you.
6. Categories of recipientsInitially, only our employees receive knowledge of your personal data.
Your data will only be passed on to third parties if this is permitted or required by law or if you have given your consent. We also share your data to the extent necessary with the service providers we use to provide our services. In doing so, we limit the sharing of data to what is necessary to provide our services to you. In some cases, our service providers receive your data as order processors and are then strictly bound by our instructions when handling your data. In some cases, the recipients act independently with your data that we transmit to them.
Below we list the categories of recipients of your data:
In addition, we may share your personal data within our globally active group of companies, e.g. with subsidiaries that require this data to fulfill our contractual and legal obligations or on the basis of our legitimate interests. This may be for economic, administrative or other internal business purposes; this only applies to the extent that your interests or fundamental rights and freedoms requiring the protection of personal data are not overridden. Beyond this, we do not pass on your data to third parties.
With regard to our use of social media, due to a lack of information from the operators of the platforms, we can unfortunately neither exclude nor influence whether the operator passes on your data to further categories of recipients. For more information on the recipients of the platform operators' data, please refer to the privacy statements of the operators linked in section 4.1.
7. Third country transferWe do business on a global basis. Therefore, your personal data may be transferred to other parts of our company in countries outside the European Union. A transfer of data to countries outside the EU or the EEA (so-called third countries) only takes place if this is necessary in the context of the processing of our contractual relationships or is required by law (e.g. reporting obligations under tax law), you have given us consent or in the context of an order processing.
When using the tools Google Analytics, Google Adwords Remarketing, Adobe Analytics, Drift, Marketo and Hubspot, we transfer your IP address or your shortened IP address to countries outside the European Union, including the USA. The data transfer is based on the EU Commission's Implementing Decision (EU) 2016/1250 of July 12, 2016 pursuant to Directive 95/46/EC of the European Parliament and of the Council on the adequate protection provided by the EU-US Privacy Shield.
In the context of social media use, your data may be transmitted to countries outside the European Union, including the USA. We have no influence on this. For further information, please refer to the data protection declarations of the platform operators linked in section 4.1.
If, incidentally, service providers in the third country are used and we can influence this, they are, in addition to written instructions, obligated to comply with the level of data protection in Europe by agreeing to the EU standard contractual clauses. Alternatively, we transfer the data on the basis of the Binding Corporate Rules or insofar as the data transfer is based on the EU Commission's Implementing Decision (EU) 2016/1250 of July 12, 2016 pursuant to Directive 95/46/EC of the European Parliament and of the Council on the adequate protection provided by the EU-US Privacy Shield. For further information, please contact our data protection officer.
Otherwise, we do not transfer your personal data to countries outside the EU or the EEA or to international organizations.
8. Duration of storage8.1 Informational use of the website/social media presence
In the case of purely informational use of our website, we store your personal data on our servers exclusively for the duration of your visit to our website. After you have left our website, your personal data will be deleted within seven days.
During the purely informational use of our social media presence, the operator stores your personal data on its servers. Personal data and installed cookies are usually deleted by the operator. However, we are unfortunately not aware of the exact storage and deletion periods, but may be able to find them in the respective data protection declarations linked in section 4.1.
Cookies installed by us are also usually deleted after you leave our website. However, this does not apply to cookies from Marketo and Hubspot. The data concerning the analysis of the response to the marketing communication will be stored after their collection for the duration of the respective marketing campaign (between one and 24 months, depending on the campaign) and deleted after the end of the campaign within two months at the latest or after your justified objection. Google Analytics cookies remain stored for up to two years. Adobe Analytics cookies are stored for up to 24 months. In addition, you have the option to delete installed cookies yourself at any time.
8.2 Active use of the website/social media presence
If you actively use our website or our social media presence, we initially store your personal data for the duration of the response to your inquiry or for the duration of our business relationship. This also includes the potential future and actual initiation of a contract (pre-contractual legal relationship) and the processing of a contract.
The log files for login are stored for security reasons and for support requests for 90 days and then deleted.
We process your data for the duration of your subscription to our newsletter or customer magazine or until you revoke your consent to receive them. This also includes the initiation of a contract (pre-contractual legal relationship) and the processing of a contract.
In addition, we then store your personal data until the statute of limitations for any legal claims arising from the relationship with you has expired, in order to use it as evidence if necessary. The limitation period is usually between 1 and 3 years, but can also be up to 30 years.
We delete your personal data when the statute of limitations expires, unless there is a legal obligation to retain it, for example from the German Commercial Code (§§ 238, 257 para. 4 HGB) or from the German Fiscal Code (§ 147 para. 3, 4 AO). These retention obligations can last from two to ten years. For this period, the data is processed again solely in the event of an audit by the tax authorities.
9. Your rights as a data subjectIf personal data is processed by you, you are a "data subject" within the meaning of the GDPR. You have the following rights vis-à-vis us as the data controller, which you can also assert vis-à-vis the operator of the respective platform with regard to our social media presences. Please note that we do not have full influence on the data processing operations of the operator. Our options are largely determined by the corporate policy of the respective provider. Your data subject rights are the following:
You can request information about whether we process personal data about you. If this is the case, you have a right to information about this personal data and other information related to the processing (Art. 15 DSGVO). Please note that this right to information may be restricted or excluded in certain cases.
In the event that personal data about you is not (or no longer) accurate or incomplete, you may request that this data be corrected and, if necessary, completed (Art. 16 DSGVO).
If the legal requirements are met, you may request the erasure of your personal data (Art. 17 DSGVO) or the restriction of the processing of such data (Art. 18 DSGVO). However, the right to erasure pursuant to Art. 17 (1) and (2) DSGVO does not exist, inter alia, if the processing of personal data is necessary for compliance with a legal obligation (Art. 17 (3) b DSGVO).
For reasons arising from your particular situation, you may also object to the processing of your personal data by us at any time (Art. 21 DSGVO). If the legal requirements are met, we will no longer process your personal data.
You are entitled, under the conditions of Art. 20 DSGVO, to demand that we provide you with the personal data concerning you that you have provided to us in a structured, common and machine-readable format.
You have the right to revoke your consent at any time. The revocation is only effective for the future; this means that the revocation does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
Without prejudice to any other administrative or judicial remedy, a data subject (you) shall have the right to lodge a complaint with a supervisory authority - in particular in the member state of your residence - if you consider that the processing of your personal data by us violates the GDPR.
The supervisory authority responsible for us is:
State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
Kavalleriestr. 2-4
40213 Düsseldorf
Phone: 0211/38424-0
Fax: 0211/38424-10
E-mail: [email protected]
The social media platform operators have their headquarters and thus also the competent supervisory authority in other EU countries. As a rule, this is the Irish data protection authority (Data Protection Commission, 21 Fitzwilliam Square South, Dublin2, D02RD28, Ireland), but you can also address your complaints to the following German supervisory authorities in principle:
However, we recommend that you always first direct a complaint to our data protection officers or the data protection contact of the respective platform operator.
Your requests regarding the exercise of your rights should be addressed, if possible, in writing to the above address or directly to our Data Protection Officer.
10. Scope of your obligations to provide dataIn principle, you are not obliged to provide us with your personal data. However, if you do not do so, we cannot provide you with our website and the operator of a social media platform, among other things, cannot provide you with the platform and our presence, cannot answer your inquiries to us, cannot provide you with information, etc., and cannot enter into a contract with you.
11. Profiling / automated decision makingWhen using Marketo and Hubspot, your data is partially processed automatically with the aim of evaluating certain personal aspects (profiling). This is done in order to be able to inform and advise you in a targeted manner about products and services. This enables communication and advertising tailored to your needs, including market and opinion research.
It is also possible that the operator of a social media platform may process your data, in part automatically, with the aim of evaluating certain personal aspects (profiling). This may be done in order to inform and advise you in a targeted manner about products and services. This enables communication and advertising tailored to your needs, including market and opinion research.
Due to legal requirements, we are obliged to combat money laundering and fraud. In this context, data analyses (for payment transactions, among other things) are also carried out. These measures also serve to protect you.
Otherwise, we do not carry out profiling and do not use purely automated decision-making processes pursuant to Article 22 DSGVO. If we should use further procedures in individual cases in the future, we will inform you about this separately.
Right of objection Art. 21 DSGVO
You have the right to object at any time to the processing of your data based on Art. 6 (1) f DSGVO (data processing on the basis of a balance of interests) or Art. 6 (1) e DSGVO (data processing in the public interest), if there are grounds for doing so that arise from your particular situation. This also applies to profiling based on this provision within the meaning of Art. 4 No. 4 DSGVO.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.
We also process your personal data in individual cases for the purpose of direct advertising. If you do not wish to receive advertising, you have the right to object to this at any time; this also applies to profiling, insofar as it is associated with such direct advertising. We will observe this objection for the future.
We will no longer process your data for direct marketing purposes if you object to processing for these purposes.
The objection can be made without any formalities and should, if possible, be addressed to the address mentioned under point 1.
12. ChangesWe reserve the right to change this privacy policy at any time. Any changes will be announced by posting the amended privacy policy on our website. Unless otherwise specified, such changes will take effect immediately. Therefore, please check this Privacy Policy regularly to view the most current version.
Last updated March 2021
Imprint
Managing directors authorized to represent the company:
Authorized representative and responsible person (according to § 55 para. 2 RStV):
The imprint also applies to the following social media profiles:
Facebook: https://www.facebook.com/AtlasCopcoDeutschland
YouTube: https://www.youtube.com/user/AtlasCopcoTools
LinkedIn: https://www.linkedin.com/company/atlas-copco
Liability for contents
The contents of our pages were created with the utmost care. However, we cannot guarantee the accuracy, completeness and timeliness of the content. As a service provider, we are responsible for our own content on these pages under the general laws according to § 7 para. 1 TMG. According to §§ 8 to 10 TMG, however, we are not obligated as a service provider to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under the general laws remain unaffected. However, liability in this regard is only possible from the point in time at which a concrete infringement of the law becomes known. If we become aware of such infringements, we will remove this content immediately.
Liability for links
Our offer contains links to external websites of third parties, on whose contents we have no influence. We have marked external links by the fact that the text "External link" appears when you move your mouse pointer over the link (hover). Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. A permanent control of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.
Copyright
The content and works created by the site operators on these pages are subject to German copyright law. The reproduction, editing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such content immediately.
Online Dispute Resolution Platform and Consumer Dispute Resolution
Atlas Copco Tools Central Europe GmbH and Atlas Copco IAS GmbH are not willing to participate in dispute resolution proceedings before a consumer arbitration board within the meaning of Section 2 of the Consumer Dispute Resolution Act.
In accordance with our obligation under the Regulation on Online Dispute Resolution in Consumer Matters, we would like to point out that the EU platform for out-of-court online dispute resolution can be accessed at the following link: http://ec.europa.eu/consumers/odr/
The contents of this website are protected by copyright. Any use whatsoever of the protected content requires our prior consent.
© Atlas Copco Tools Central Europe GmbH and Atlas Copco IAS GmbH (exclusive rights)